Oakville Shiatsu & Massage Therapy Centre Policies
Appointment Scheduling
Appointments at Oakville Shiatsu & Massage Therapy Centre are scheduled by appointment only. Contact us anytime to discuss your needs. Upon arrival, before each treatment, we carry out appropriate COVID screening protocols.
Cancellation Policy
If for any reason you are unable to keep an appointment please notify our office, by phone, at least 24 in advance of your scheduled session. There is a cancellation fee for missed appointments without notification. Exceptions can be made for illness.
Insurance
Many extended health plans offer some coverage for massage therapy when performed by a registered massage therapist. Please consult your plan to learn the extent and terms of that coverage. Both Fred Prack and Tom Sweetman are Registered Massage Therapists.
First Appointments
Kindly arrive approximately 10 minutes prior to your first appointment to provide your health history. Please contact our office regarding COVID screening procedures and access to the building.
Massage Therapists
Please let us know if you would prefer a specific massage therapist when you call to schedule an appointment.
Illness and Health Concerns
In an effort to provide a healthy environment, we respectfully request that you reschedule your appointment if you are running a temperature, experiencing symptoms of a cold or flu, etc. This is in consideration of your health as well as the well-being of other clients and staff. Kindly let us know of any health conditions, allergies and/or other concerns you may have prior to treatment.